The Organizational Development Muse

There is nothing like a sales presentation to deepen my commitment to process consulting

Posted by Mark L. Vincent

My wife and I are long-time and happy time-share owners. We use them for recreation and business. We use them as a way to gather friends and colleagues. We use them as a way to slow down our pace, and amazingly, to increase our productivity (but only when we aren't outside having fun).

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Topics: process consulting, organizational development consulting, process vs. product, Mark L. Vincent, Design Group International, sales pipeline, process vs. sales

Process Consulting: Getting out of the way

Posted by Mark L. Vincent

One of our Senior Consultants recently wrote me an e-mail in the middle of an interminable conference call in which he was a volunteer participant as a board member for a church-related institution. The speaker on the call was also an organizational development consultant, making use of the platform and a somewhat captive audience to laud their personal accomplishments. They were using the circular argument, 'we've done a lot so we know a lot."

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Topics: organizational development consulting, process consultants finding work, process vs. product, organizational development muse, Design Group International

Process Design vs. Product Development

Posted by Mark L. Vincent

The congregation I pastored in Ft. Wayne, Indiana, was the first in the city to develop a latch-key program, including tutoring. Our then 1980′s neighborhood was one where many children were not allowed to come inside until the street lights came on–regardless of the weather. The result was that our church parking lot was often filled by children with almost nowhere to go. Our Sunday evening services often brought unexpected guests in the forms of elementary age children looking for something to do. We did not have to work hard to consider how we might work to meet human need in the name of Christ.

The most innovative ministry and non-profit programs begin this way. A group of leaders step outside and begin looking for needs that might be addressed. Anyone who puts on glasses like these does not need to look far before the ideas literally present themselves. Attend a Willow Creek prevailing church conference and you will hear the story of knocking on doors to find out what would bring people to church who thought they might never attend. Visit a Ministry of Money retreat and you will hear that the origins grew from  people looking for a way to help people (especially affluent ones) deal with the money in their lives. Read the history of the Salvation Army and you will read about Christian people searching the streets for people to help. The underlying theme of these and many other stories is that someone(s) took the time to figure out what was needed.

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Topics: process consulting, The Muse, Ministry of Money, process vs. product, Salvation Army, Willow Creek, Mark L. Vincent, Design Group International, Whorled Viewz