The Organizational Development Muse

Process Design vs. Product Development

Posted by Mark L. Vincent

The congregation I pastored in Ft. Wayne, Indiana, was the first in the city to develop a latch-key program, including tutoring. Our then 1980′s neighborhood was one where many children were not allowed to come inside until the street lights came on–regardless of the weather. The result was that our church parking lot was often filled by children with almost nowhere to go. Our Sunday evening services often brought unexpected guests in the forms of elementary age children looking for something to do. We did not have to work hard to consider how we might work to meet human need in the name of Christ.

The most innovative ministry and non-profit programs begin this way. A group of leaders step outside and begin looking for needs that might be addressed. Anyone who puts on glasses like these does not need to look far before the ideas literally present themselves. Attend a Willow Creek prevailing church conference and you will hear the story of knocking on doors to find out what would bring people to church who thought they might never attend. Visit a Ministry of Money retreat and you will hear that the origins grew from  people looking for a way to help people (especially affluent ones) deal with the money in their lives. Read the history of the Salvation Army and you will read about Christian people searching the streets for people to help. The underlying theme of these and many other stories is that someone(s) took the time to figure out what was needed.

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Topics: Design Group International, Mark L. Vincent, Whorled Viewz, The Muse, Ministry of Money, process consulting, process vs. product, Salvation Army, Willow Creek